This post appeared in Truck News April, 2014
Last month in this space I put forward the opinion that fleet executives and enforcement officials were missing the boat in regards to adopting social media to tap into the deep knowledge base that professional drivers possess. This month let’s take a look at a couple of performance monitoring technologies that are being widely adopted in the cabs of today’s commercial vehicles and how we (drivers) are reacting to them.
Last month in this space I put forward the opinion that fleet executives and enforcement officials were missing the boat in regards to adopting social media to tap into the deep knowledge base that professional drivers possess. This month let’s take a look at a couple of performance monitoring technologies that are being widely adopted in the cabs of today’s commercial vehicles and how we (drivers) are reacting to them.
The first is the electronic on board recorder (EOBR) and the
second is the dashcam. In the broadest terms both of these platforms do the
same thing, they measure driver performance. The other common thing they share
is that neither one is currently required by law but both are being widely
adopted. The EOBR is seen as being an invasive technology by many drivers since
it is installed by the carrier to monitor individual performance. The benefit
to the driver is not always clear. If only a portion of the total driver pool
are monitored this way the playing field is not level so a sense of unfairness
results from its use. Dashcams on the other hand are being adopted by drivers
not carriers. Dashcams are seen to balance the playing field because they not
only measure the performance of the individual driver but also the performance
of every other driver on the road that the driver comes into contact with.
Let me make full disclosure here and say that I have been
using an EOBR for the past 5 years. So I’ve been subject to the performance
monitoring that goes along with the full featured EOBR that my carrier uses.
Besides tracking my on duty and off duty time it also measures hard brakes,
roll over prevention, percentage of idle time, percentage on cruise control,
percentage of over speed, etc. This software allows the carrier to track
individual trucks and individual drivers in all of these categories. At this
point I have not installed a dashcam in my truck but I don’t see myself making
it through 2014 without doing so. There are just too many benefits to having a
dashcam as well.
As a driver, I don’t think you need to make a choice between
an EOBR and a dashcam. I believe these two technologies complement one another
and your best option is to have both.
Let’s say you’re travelling down a two lane highway and I’m
approaching from the opposite direction. As I approach my rig drifts a foot
over the centre line and forces you to take the shoulder to avoid a collision.
Your dashcam records this, you’re ticked off, and so you contact the
authorities and report this dangerous driving. The images from your dashcam
allow authorities to track me down. Another dangerous driver will be brought to
justice. But when records from my EOBR are pulled they show that I have a
stellar driving history. My drivers abstract is also squeaky clean along with
my CVOR. What comes to light is the fact that I’m human and I screwed up. The
EOBR provided some context to the incident recorded by the dashcam. Of course
there are two sides to every coin. The EOBR could have shown the opposite. I
may have rarely been in compliance with hours of service laws and my drivers
abstract may have read like a novel and my CVOR could have been its sequel. In
that case I’d deserve to have the book thrown at me.
So the dashcam captures driver error at any point in time
but it doesn’t always provide context. Many times a driver’s poor performance
is the result of negligence but not always. Using both monitoring technologies
provides balance and can give us the big picture. It’s pretty hard to go
anywhere these days without having your actions captured on video, whether you
agree to it or not. It seems we are all fair game in the public space that we
live in. It would not surprise me if all vehicles are equipped with video
recorders as standard equipment a few years down the road. I would not want to
be without an EOBR if this should come to pass.
Neither dashcams nor EOBR’s can prevent collisions. But can
they improve safety? They definitely provide a record that we can use in
training, educating, and mentoring drivers to improve safety on our public roads,
not just for commercial drivers but for all drivers. That should be our goal
rather than simply going after everyone that makes a mistake.
This is another example of how important it is to have open
and honest communication between drivers, carriers, and law enforcement.
Legislation imposing the use of EOBR’s is still pending but will in all
likelihood come to pass. Will legislation in regard to video recorders in
commercial vehicles be far behind?
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